Email Service Terms

Such Software LLC — Paid @wowne.ro Email Service

Effective date: June 25, 2026

These Email Service Terms (the "Email Terms") govern your subscription to and use of the paid email hosting service offered at the wowne.ro domain (the "Email Service"), operated by Such Software LLC ("Such Software", "we", "our", or "us"), a single-member limited liability company organized in the Commonwealth of Pennsylvania, USA. You may see "Operated by Such Software" in the service footer, linking to such.software.

By subscribing to, paying for, or using the Email Service, you agree to these Email Terms. If you do not agree, do not subscribe to or use the Email Service.

These Email Terms are the governing agreement for the Email Service. The Acceptable Use Policy (acceptable-use-policy.md), the DMCA / Copyright Policy (dmca-copyright-policy.md), and the Privacy Policy (wowne-ro-privacy-policy.md) are incorporated into these Email Terms by reference. If a specific document conflicts with these Email Terms on a specific point, the more specific document controls on that point.

1. Description of the Service

The Email Service provides hosted email mailboxes at the wowne.ro domain (for example, you@wowne.ro). It is a standards-based email service that supports sending and receiving mail over standard protocols, including IMAP, SMTP, and (where enabled) related submission and retrieval protocols, accessed using a compatible email client or, where provided, a web interface.

The Email Service runs on infrastructure operated by Such Software (a self-hosted mail stack built on common open-source components such as Postfix and Dovecot, with a management layer). We do not resell a third party's consumer mailbox product; we operate the mail server ourselves. Network traffic to and from the service passes through our own reverse proxy.

We may add, change, or remove features of the Email Service over time. We will try to give reasonable advance notice of any material reduction in functionality, but the Email Service is provided on an evolving basis.

What this Service is not. The Email Service is a mailbox-hosting service. It is not a guaranteed archival or records-retention system, it is not designed for safety-critical or emergency communications, and it should not be relied upon as your only copy of important messages. See Sections 13 and 14.

2. Eligibility

You must be at least 13 years old to subscribe to or use the Email Service. The Email Service is not directed to, and may not be used by, anyone under 13. If we learn that a mailbox is held by someone under 13, we may suspend or close it. By subscribing, you represent that you meet this age requirement and that you are able to enter into a binding agreement.

You are responsible for all activity that occurs through your mailbox and for keeping your account credentials secure.

3. Accounts and Sign-In

Access to the Email Service is tied to an account managed through our own identity provider at id.wowne.ro. Depending on how you registered, your sign-in identity may be a Wownero wallet public key ("Sign in with Smirk") or an email-and-password login. How we handle that account data is described in our Privacy Policy.

For a wallet-only account, your identity is your Wownero public key, which is effectively pseudonymous. Because the login system requires every account to expose an email value, we generate a synthetic, non-deliverable placeholder address of the form <id>@wallet.wowne.ro server-side; it is not a real inbox and no message is ever delivered to it. You can override this placeholder by adding a real address to your account.

Your wallet-based or login account is how you authenticate to manage your subscription. The contents of your mailbox — the messages you send and receive — are stored separately on the mail server, as described in Section 11.

You are responsible for safeguarding your sign-in method (including, for wallet sign-in, your wallet keys). We cannot recover a Wownero wallet or its keys on your behalf, and loss of your sign-in method may result in loss of access to your mailbox.

4. Subscription and Fees

The Email Service is a paid subscription. When you subscribe, you select a plan and a billing interval (for example, monthly or annual), and you agree to pay the recurring fee for that plan at the stated price and interval. Current pricing, plan limits (such as mailbox storage and any sending limits), and billing intervals are presented at the point of sign-up.

The fee you pay is a service fee for hosting and operating your mailbox. Such Software is the merchant of record for that service fee, and the service fee is the only money that passes through us in connection with the Email Service. We do not hold, custody, or transmit funds for you beyond charging and collecting this service fee.

We may change our prices or plans. Any price change will not affect the current paid period you have already paid for; it will take effect at your next renewal, and we will provide reasonable advance notice (for example, by email to your mailbox or to a contact address on file) before a price change takes effect at renewal.

5. Auto-Renewal

Subscriptions renew automatically. Unless you cancel before the end of your then-current billing period, your subscription will automatically renew for another period of the same length, and the then-current renewal fee will be charged using your selected payment method.

We present the renewal terms — the renewal price, the billing interval, and the fact that the subscription renews automatically until cancelled — clearly and conspicuously at sign-up, before you complete your purchase. Before a renewal charge, we send a renewal-reminder email to your mailbox or to a contact address on file. You can turn off auto-renewal (cancel) at any time through the self-serve controls in your account, as described in Section 8; cancellation takes effect without our intervention. These practices are designed to comply with applicable automatic-renewal laws.

If you cancel, your subscription remains active through the end of the period you have already paid for, and it does not renew after that.

6. Payment Methods

We accept the payment methods presented at sign-up:

• Card payments, processed by Stripe. Stripe processes the card payment and handles your card data under its own terms and privacy policy. We do not store your full card number. Stripe charges your card for the service fee and for each renewal.
• Cryptocurrency payments, for the service fee, processed entirely through our own self-hosted, operator-operated checkout infrastructure — no third-party payment processor receives your payment data. We support:
  • Bitcoin and Litecoin via BTCPayServer (with Bitcoin Lightning and Litecoin MWEB planned);
  • Monero via xmrcheckout;
  • Wownero via wowcheckout; and
  • Grin via a self-developed BTCPayServer plugin.

In all cases, the only amount collected is the service fee for the Email Service. We never take custody of, hold, or transmit funds for you beyond collecting this fee, and we are not a money transmitter, exchange, or custodian.

You are responsible for any taxes, network fees, currency-conversion costs, or bank/processor charges associated with your payment, except for taxes based on our net income.

If a payment fails, is reversed, charged back, or cannot be collected, we may suspend or close your mailbox as described in Section 12.

7. Refunds and Cancellation

You may cancel at any time (see Section 8). When you cancel, you keep access to your mailbox through the end of the period you have already paid for, and your subscription does not renew after that.

Refunds depend on how you paid:

• Card payments (Stripe). Fees for the current period are non-refundable, and partial periods are not pro-rated — with one exception: if you are charged for a renewal and you request a refund of that renewal charge within fourteen (14) days of the charge, we will refund it. You keep access through the period you have paid for.
• Cryptocurrency payments. All cryptocurrency payments are final and non-refundable. We do not issue refunds for any Email Service fee paid by cryptocurrency, including renewal charges. If you intend to rely on the 14-day renewal refund described above, pay by card.
• Service-fault credits. If the Email Service is materially unavailable for an extended period due to our fault, you may contact us and we will consider a reasonable service credit or partial refund in good faith, at our discretion.

8. How to Cancel

You can cancel your subscription at any time using the self-serve cancellation / manage-subscription controls in your account; cancellation turns off auto-renewal and takes effect without our intervention. If those controls are unavailable to you, you may cancel by emailing legal@such.software from or referencing your mailbox address. To avoid the next charge, cancel before your current period ends.

After cancellation, your mailbox remains usable until the end of the paid period, and then it is handled as described in Section 11 (export grace window and deletion).

9. Acceptable Use

Your use of the Email Service is subject to the Acceptable Use Policy (acceptable-use-policy.md), which is incorporated into these Email Terms by reference. By using the Email Service, you agree to the Acceptable Use Policy as it applies to email.

Without limiting the Acceptable Use Policy, you specifically agree not to use the Email Service to:

• Send unsolicited bulk email, spam, or marketing to recipients who have not consented to receive it.
• Send phishing, fraud, spoofing, or social-engineering messages, or messages that forge or misrepresent the sender, headers, or routing information.
• Distribute malware, viruses, ransomware, or links intended to compromise recipients.
• Operate open relays, list-bombing or mail-bombing, snowshoe spamming, or similar abusive sending patterns.
• Harvest, scrape, or sell email addresses, or evade recipient unsubscribe or block requests.
• Violate anti-spam laws (such as the U.S. CAN-SPAM Act) or other applicable laws, or infringe others' rights.
• Send threats, harassment, or unlawful content.

Reasonable sending limits. To protect the service and our sending reputation, we apply reasonable sending limits (for example, caps on the number of recipients or messages over a period, and message-size limits). These limits are intended for personal and ordinary correspondence, not for high-volume, transactional, or bulk-marketing sending. If you need higher-volume or programmatic sending, contact us first; we may decline or require a different arrangement.

Abuse leads to suspension. Violations of the Acceptable Use Policy or this Section may result in throttling, suspension, or termination of your mailbox, as described in Section 12, including immediately and without prior notice where the conduct is ongoing, automated, illegal, or harmful to the service or third parties.

Child sexual abuse material. Child sexual abuse material (CSAM) is strictly prohibited. We report CSAM to the National Center for Missing & Exploited Children (NCMEC) and to law enforcement as required by law, and we cooperate with lawful process. You may report abuse to abuse@such.software.

10. Your Content and Responsibilities

You are solely responsible for the content of the messages you send, store, and receive through the Email Service, and for your compliance with applicable law in doing so. You retain ownership of your own message content; we do not claim ownership of your email.

You grant us only the limited, operational permission necessary to host, transmit, store, route, scan for abuse/spam/malware, and back up your mail so that we can operate the Email Service and meet our legal obligations. This permission is limited to running and protecting the service and ends when your mailbox data is deleted, except for routine backups expiring on their normal cycle (see Section 11).

You are responsible for keeping your own copies of any messages that are important to you. See Section 13.

11. Data and Privacy

Your mailbox holds private content — the messages you send and receive. We treat that content as private. Our collection and handling of personal data in connection with the Email Service is described in our Privacy Policy, which is incorporated by reference and which reflects a privacy-forward, data-minimizing posture.

In summary, and consistent with that Privacy Policy:

• Minimal access. We do not read your mail for advertising, profiling, or to sell or rent your data. We never sell or rent your personal data, and we do not share it with data brokers or advertising networks. Our personnel and automated systems access mailbox content only as reasonably necessary to operate the service (for example, to deliver, route, and store mail, troubleshoot a delivery problem, or restore from backup), to prevent or investigate abuse (such as spam, malware, or Acceptable Use Policy violations), or to comply with law (such as a valid legal process). Where we are permitted to do so, we will try to notify you of a legal demand affecting your mailbox.
• Automated processing. Mail is processed automatically for routine operation, including spam and malware filtering and security. Automated filtering is not the same as a human reading your mail.
• Sub-processors. We rely on a small, named set of providers and our own infrastructure to run the Email Service: Stripe for card payments, and Such Software's own self-operated infrastructure (mail server, reverse proxy, identity provider at id.wowne.ro, crypto-checkout infrastructure, and hosting). These are listed and kept current in our Privacy Policy. We do not add data-broker or ad-tech sharing.
• Log retention. Mail-server logs and the access and connection logs that pass through our reverse proxy are kept only for a short window (on the order of 14 days) for security, abuse-prevention, and operational purposes, and then deleted or rotated out, except where a specific log is subject to a legal hold.
• Backups. Backups are rolling and expire within approximately 30 days.
• Login sessions and links. Login sessions and grants persist for about 14 days; email-verification links expire after 24 hours; password-reset links expire after 1 hour.
• Billing and tax records. Records we are required to keep for billing and tax purposes are retained as required by law (approximately 7 years).

Breach notification. If a breach affecting personal data occurs, we will notify affected users and the appropriate authorities as required by law, without undue delay.

What happens to mailbox data on cancellation or termination. When your subscription ends (by cancellation, non-renewal, or termination):

1. Export grace window. For a grace period of thirty (30) days after your paid period ends (or after a termination that is not for serious abuse), you may retrieve or export your mail using a standard client over IMAP. For terminations due to serious abuse or illegal activity, we may shorten or decline this grace window.
2. Deletion. After the grace window, your mailbox and its contents are deleted from live systems.
3. Backups. Copies of your data may persist in routine backups, which expire within approximately 30 days, after which they are no longer retained. We do not restore individual mailboxes from backup after deletion except as part of normal disaster recovery.
4. Legal hold. We may retain specific data longer where required to comply with law or a legal hold, and only for that purpose and duration.

12. Suspension and Termination

By you. You may cancel at any time as described in Sections 7 and 8.

By us. We may suspend or terminate your access to the Email Service, in whole or in part:

• For non-payment — if a payment fails, is reversed, or is charged back and is not promptly cured, after a reasonable attempt to notify you and collect.
• For violation of these Email Terms or the Acceptable Use Policy — including spam, phishing, malware, abusive sending, or unlawful use. Where the conduct is ongoing, automated, illegal, or harmful to the service or others, we may suspend or terminate immediately and without prior notice.
• As required by law or valid legal process, or to protect the security, integrity, or availability of the service or the rights and safety of others.

Where practical and not legally or operationally prohibited, we will give you notice and, for curable issues such as a missed payment, a reasonable opportunity to fix the problem before termination.

On termination, the data-handling, export grace-window, and deletion provisions in Section 11 apply. Termination does not entitle you to a refund except as set out in Section 7.

13. Service Levels and Availability

We aim to keep the Email Service reliably available and to operate it using commercially reasonable efforts and good operational practices. However:

• The Email Service is provided on an "as is" and "as available" basis. We do not offer an uptime guarantee or a service-level warranty. Email delivery depends on many systems outside our control — including recipient servers, spam filters, DNS, blocklists, and the broader internet — and we do not warrant that every message will be delivered, received, or delivered without delay.
• We may perform maintenance, updates, and security work that temporarily affects availability, and we will try to schedule significant planned maintenance to minimize disruption.
• Back up your own important mail. You are responsible for keeping your own copies of messages and data that matter to you. While we maintain routine backups for our own operational and disaster-recovery purposes, you should not rely on the Email Service as your sole or archival copy of important information.

Accessibility. We engineer the Email Service to meet the Web Content Accessibility Guidelines (WCAG) 2.2 Level AA. This describes how we build the service; we do not warrant a specific accessibility score or conformance result.

14. Disclaimer of Warranties

To the fullest extent permitted by law, the Email Service is provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement.

We do not warrant that the Email Service will be uninterrupted, timely, secure, error-free, or free of viruses or other harmful components, or that any message will be delivered, stored, or retrievable. Any statements about reliability, security, or privacy in our marketing or documentation describe our engineering goals and operating practices, not a warranty or guarantee.

15. Limitation of Liability

To the fullest extent permitted by law, Such Software LLC shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, mail, goodwill, or use, arising out of or related to the Email Service, whether based on warranty, contract, tort, or any other legal theory, even if advised of the possibility of such damages.

Our total aggregate liability for any and all claims arising out of or relating to the Email Service shall not exceed the greater of (a) the amounts you paid Such Software for the Email Service in the twelve (12) months before the event giving rise to the claim, or (b) US $100.

Some jurisdictions do not allow the exclusion or limitation of certain warranties or liabilities, so some of the above limitations may not apply to you; in that case, our liability is limited to the maximum extent permitted by law.

16. Dispute Resolution and Arbitration

Please read this Section carefully. It affects how disputes between you and Such Software are resolved, and it requires individual arbitration of most disputes.

1. Informal resolution first. Before starting a formal proceeding, the party with a dispute will send the other party a written description of the dispute and what they want to resolve it. You send yours to legal@such.software; we send ours to the contact address on file for your account. Both parties agree to try in good faith to resolve the dispute informally for thirty (30) days after that notice before starting arbitration or any other formal action.

2. Binding individual arbitration. If the dispute is not resolved within those 30 days, it will be settled by binding arbitration on an individual basis, rather than in court, except as provided in the small-claims carve-out below. The Federal Arbitration Act governs the interpretation and enforcement of this agreement to arbitrate. The arbitrator applies the substantive law of the Commonwealth of Pennsylvania.

3. Class-action and class-arbitration waiver. You and Such Software agree that each may bring claims against the other only on an individual basis, and not as a plaintiff or class member in any purported class, collective, or representative proceeding. The arbitrator may not consolidate more than one person's claims and may not preside over any form of class or representative proceeding.

4. Small-claims carve-out. Either party may bring a qualifying individual claim in a small-claims court instead of arbitration, so long as the claim stays in that court and proceeds only on an individual basis.

5. 30-day opt-out. You may reject this arbitration agreement by emailing legal@such.software within thirty (30) days of first accepting these Email Terms, stating your name, your account or mailbox address, and that you opt out of arbitration. Opting out of arbitration does not affect any other part of these Email Terms.

17. Changes to These Email Terms

We may modify these Email Terms from time to time. When we do, we will update the effective date and post the revised Email Terms. For material changes, we will provide reasonable advance notice (for example, by email to your mailbox or a contact address on file, or by notice in the account). Changes do not apply retroactively, and your continued use of the Email Service after a change takes effect, or your next renewal, constitutes acceptance of the updated Email Terms. If you do not agree to a change, your remedy is to cancel before it takes effect.

18. Governing Law and Venue

These Email Terms are governed by and construed in accordance with the laws of the Commonwealth of Pennsylvania, United States, without regard to its conflict-of-law provisions. Subject to the arbitration provisions in Section 16, any legal action arising out of or relating to these Email Terms or the Email Service shall be brought exclusively in the state or federal courts located in Chester County, Pennsylvania, and you consent to the personal jurisdiction of those courts.

19. Miscellaneous

• Entire agreement. These Email Terms, together with the Acceptable Use Policy, the DMCA / Copyright Policy, and the Privacy Policy (each incorporated by reference), are the entire agreement between you and us regarding the Email Service and supersede prior understandings on that subject.
• Severability. If any provision is found unenforceable, the rest remains in effect, and the unenforceable provision will be limited or modified to the minimum extent necessary.
• No waiver. Our failure to enforce a provision is not a waiver of it.
• Assignment. You may not assign these Email Terms without our consent. We may assign them in connection with a merger, acquisition, reorganization, or sale of assets.

20. Contact

Use the right contact for your purpose; all are monitored:

• Privacy, data-rights, and deletion requests: privacy@such.software
• Legal notices and DMCA designated agent: legal@such.software (Such Software LLC is registered in the U.S. Copyright Office DMCA Directory)
• Abuse reports: abuse@such.software
• Cancellations and general Email Service questions: legal@such.software

Such Software LLC 110 E State St, Suite 300 Kennett Square, PA 19348 USA